A car that will not start is not always the same towing job as a car that cannot move at all. When arranging non-running car transport in Adelaide, explain what the vehicle can and cannot do. Accurate details help the operator assess the collection before attending.

Non-running car pickup details: rolling and steering

Tell the operator whether the engine starts, whether the wheels roll, and whether the steering works. These are separate questions. Mention flat tyres, locked wheels, missing keys or components removed during repairs. If the car has been sitting for some time, explain that too.

You do not need to diagnose the fault yourself. A description such as “it will not start and I do not know whether the wheels are free” is more useful than an uncertain claim that it will be easy to load. Ask the operator what information they need to assess the job.

Describe where the vehicle is parked

A car in an open driveway presents different access questions from one in an underground garage or behind another vehicle. Share the entrance width, any height restrictions, slopes and gates. Tell the operator if property access needs approval or someone must be available to unlock the site.

Organise the receiving location

If the vehicle is going to a mechanic, confirm the appointment and ask where it should be delivered. Check that someone can accept it during the proposed delivery window. Do not assume that leaving a car outside a closed workshop is acceptable; arrange the handover in advance. See the workshop handover checklist for receiving details.

Before collection

  • Confirm the collection and destination addresses.
  • Describe the condition without guessing about loading suitability.
  • Agree who will provide keys or access.
  • Ask how loose parts and personal items should be handled.
  • Confirm the quote and what happens if access or condition differs from the description. Compare towing quote inclusions before booking.

Non-running car towing FAQs

Can every non-running car go on the same truck?

No. Equipment suitability depends on vehicle size, condition, loading needs and the available space. Let the operator confirm the method for your particular situation. Avoid attempting to move or load the vehicle simply to make collection easier without appropriate advice.

Can I arrange collection if I do not have the keys?

Tell the operator that keys are missing before requesting a quote. Explain whether the wheels roll and the steering is locked. The operator must assess loading requirements and confirm an appropriate collection method.

Discuss non-running vehicle transport

Review our car towing information and contact Comprehensive Towing with the details above. Call 0469 765 078 to confirm suitability, availability and a quote.